recent sign-on for coverage of my $600 + iphone 8 of course i will NOT be able to truly evaluate the policy until i have a claim however, the initial purchase experience along with the informative web site i have reason to feel the 5 star rating was accurate. i would like to mention you folks were very responsive to the few email questions which i had prior to my purchase. hope i do not have to test your credibility :)

They only have email support They only have email support, no phone contact. Never paid for my repair 2 months later. Absolutely no contact when it came to paying for my repair... DO NOT WASTE YOUR MONEY. Horrible company. Just saw the reply. I did submit everything that was required and after multiple emails your horrible support NEVER responded.. My credit card company immediately refunded my payment for your insurance because this company is marked as fraud! Thanks for wasting my time. Hopefully others see review and don't waste their time or money.

I got a notate to Verizon I drop my… I got a note 8 through Verizon I drop my phone quite a bit I ran through my insurance on my Verizon didn't realize I only get 3 claims a year. Got new insurance for my phone and I've had no issues on getting it fixed plus it's cheaper

Don’t do it! I have had essurranty for several devices. Signing up is simple and seamless. They have no problems taking your money. The problem comes when they charge your account randomly, or if you want to cancel your policy. I have contacted them by phone, and email over a dozen times with no response or refund. My cancellation has been pending for two months, and I’ve yet to be contacted about that or the erroneous charges totaling $155. This company is great if you want to give away money, otherwise buyer beware!

I submitted a cracked screen claim on… I submitted a cracked screen claim on 08/20/2019. They handled my claim with relative speed, and charged the deductible (139.00) and deposit on the loaner phone (99.00) to my credit card. I have neither seen the loaner phone or gotten a meaningful response since then. To say I am disappointed in their performance would be an understatement. I have received my billing from the credit card company, and have been forced to dispute the charges as undelivered service. I highly recommend not doing business with this company.