The best insurance I have ever had The best insurance I have ever had. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced. I have recommended and switched many (now happy) friends over to esurranty. I have Sprint and had Asurion which cost hundred's more and never had a good experience. I could have save thousands over the years with all the phones and the insurances paid out. Best piece of safety I have.

Avoid this company I've been waiting for them to cancel the useless policies and some never-happened stuff. They were keen on getting you to pay for things but immediately disappear once they got the money. I have two policies which I paid using a visa card. I have waited for more than 2 months for it to be actually canceled. They never replied to my support tickets, while the OWNER has the luxury of time to deal with negative review here.

recent sign-on for coverage of my $600 + iphone 8 of course i will NOT be able to truly evaluate the policy until i have a claim however, the initial purchase experience along with the informative web site i have reason to feel the 5 star rating was accurate. i would like to mention you folks were very responsive to the few email questions which i had prior to my purchase. hope i do not have to test your credibility :)

CROOKED COMPANY. CROOKED COMPANY. I filed a claim in January of 2018, paid a $73 deductible and $99 deposit for a loaner phone. I never received the loaner phone, so thankfully never shipped the defective phone. I requested refund of $73 and $99. Refunds were not issued, so I disputed the charges with Visa. I canceled my policy. Fast forward to January 2020. I have not had ANY business dealings with Esurranty since February of 2018 when my disputes were refunded. Now TWO YEARS LATER, not one, but two $73 charges appear on my credit card. I didn't even bother calling Esurranty. I reported the charges as fraud to VISA. STAY AWAY FROM ESURRANTY ! ! !

I would give ESurranty 5 stars until… I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened