No response to emails No response to emails, No refund of deductible I've been told that they are gonna cancel my claim and initiate my refund on Jan 24, 2019 and its been 14 days and I never got any response from them nor my refund ($299). I sent so many emails and logged so many tickets regarding this. But i did not got any reply to my emails. Currently my claim status is saying Account on Hold, Please let me know when can I get my refund back. FYI support ticket numbers #5TP0G, #RBPO5, #6UYUF, PSB9Y (No response to all these tickets)

I submitted a cracked screen claim on… I submitted a cracked screen claim on 08/20/2019. They handled my claim with relative speed, and charged the deductible (139.00) and deposit on the loaner phone (99.00) to my credit card. I have neither seen the loaner phone or gotten a meaningful response since then. To say I am disappointed in their performance would be an understatement. I have received my billing from the credit card company, and have been forced to dispute the charges as undelivered service. I highly recommend not doing business with this company.

happy I have this option to cover my watch great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I need it, esurranty will help me out.

I would give ESurranty 5 stars until… I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened

Don’t do it! I have had essurranty for several devices. Signing up is simple and seamless. They have no problems taking your money. The problem comes when they charge your account randomly, or if you want to cancel your policy. I have contacted them by phone, and email over a dozen times with no response or refund. My cancellation has been pending for two months, and I’ve yet to be contacted about that or the erroneous charges totaling $155. This company is great if you want to give away money, otherwise buyer beware!