Avoid this company I've been waiting for them to cancel the useless policies and some never-happened stuff. They were keen on getting you to pay for things but immediately disappear once they got the money. I have two policies which I paid using a visa card. I have waited for more than 2 months for it to be actually canceled. They never replied to my support tickets, while the OWNER has the luxury of time to deal with negative review here.

Worst customer service ever... . Seems like I am getting the same experience as many others - Esurranty is charging my credit card when there are no current invoices to pay. No update to my account. No response to email messages. No response se to voicemails. Finally called my credit card company to dispute charges and told the card company to refuse any future charges. The worst customer service I have ever seen from a company EVER......

Love the savings & coverage I havent had to file a claim so can't speak to that but like saving money on insurance with esurranty vs Verizon. I also didn't want to add more cost to my already exorbitant Verizon bill. I chose esurranty because of the great reviews.

recent sign-on for coverage of my $600 + iphone 8 of course i will NOT be able to truly evaluate the policy until i have a claim however, the initial purchase experience along with the informative web site i have reason to feel the 5 star rating was accurate. i would like to mention you folks were very responsive to the few email questions which i had prior to my purchase. hope i do not have to test your credibility :)

I would give ESurranty 5 stars until… I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened