Avoid this company I've been waiting for them to cancel the useless policies and some never-happened stuff. They were keen on getting you to pay for things but immediately disappear once they got the money. I have two policies which I paid using a visa card. I have waited for more than 2 months for it to be actually canceled. They never replied to my support tickets, while the OWNER has the luxury of time to deal with negative review here.

Scam...they will take your money and… Scam...they will take your money and not replace or fix your phone. I paid my money payments, broke my phone, paid the deductible and sent my phone in. I never received my phone back nor a refund for my deductible.

The best insurance I have ever had The best insurance I have ever had. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced. I have recommended and switched many (now happy) friends over to esurranty. I have Sprint and had Asurion which cost hundred's more and never had a good experience. I could have save thousands over the years with all the phones and the insurances paid out. Best piece of safety I have.

*** STEER CLEAR OF THIS COMPANY *** STEER CLEAR OF THIS COMPANY! I cancelled my service over a year ago and they never refunded me. Instead, when I messaged them about it they charged me $73.31 AGAIN instead of removing the charge. I disputed the charge with my credit card issuer and they managed to charge me a 2nd time within a month. Nobody ever contacted me about my concerns and I NEVER AUTHORIZED THESE CHARGES. They don't respond to email, reply to Internal messages, or pick up their phones EVER. They don't care about your experience, they simply want your money.

I would give ESurranty 5 stars until… I would give ESurranty 5 stars until the last few months I tried to renew my policy. I was supposed to get a 30 dollar credit towards my current policy for reviews. I never received any credits towards my current policy. In response to ESurranty below: the link to renew my policy did not work. I called numerous times (only got an answering machine to leave message) and filled out 2 online tickets which I got no response to. I finally got an invoice weeks later after my account expired and paid it the same day. Last summer I filled out reviews on 3 different sites in which ESurranty said I would get 10 dollars each for on my next invoice. This never happened