Bryan Oconnor
GBI got a notate to Verizon I drop my… I got a note 8 through Verizon I drop my phone quite a bit I ran through my insurance on my Verizon didn't realize I only get 3 claims a year. Got new insurance for my phone and I've had no issues on getting it fixed plus it's cheaper
Colleen
GBCROOKED COMPANY. CROOKED COMPANY. I filed a claim in January of 2018, paid a $73 deductible and $99 deposit for a loaner phone. I never received the loaner phone, so thankfully never shipped the defective phone. I requested refund of $73 and $99. Refunds were not issued, so I disputed the charges with Visa. I canceled my policy. Fast forward to January 2020. I have not had ANY business dealings with Esurranty since February of 2018 when my disputes were refunded. Now TWO YEARS LATER, not one, but two $73 charges appear on my credit card. I didn't even bother calling Esurranty. I reported the charges as fraud to VISA. STAY AWAY FROM ESURRANTY ! ! !
ROBERT T
GBAfter searching for the best coverage…I picked Esurranty After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online to get through all the different sites that do not always give you good information. I weaved through a lot of razzle-dazzle to find the truth on coverages. I would recommend Esurranty, if you want to avoid all the smoke and mirrors online,,,,,.
Spotter
GBWorst customer service ever... . Seems like I am getting the same experience as many others - Esurranty is charging my credit card when there are no current invoices to pay. No update to my account. No response to email messages. No response se to voicemails. Finally called my credit card company to dispute charges and told the card company to refuse any future charges. The worst customer service I have ever seen from a company EVER......
Ron Hartpence
GBThey only have email support They only have email support, no phone contact. Never paid for my repair 2 months later. Absolutely no contact when it came to paying for my repair... DO NOT WASTE YOUR MONEY. Horrible company. Just saw the reply. I did submit everything that was required and after multiple emails your horrible support NEVER responded.. My credit card company immediately refunded my payment for your insurance because this company is marked as fraud! Thanks for wasting my time. Hopefully others see review and don't waste their time or money.