Clearcover

Chicago, United States
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2.90
Based on 20 Reviews

5

40.00%

4

10.00%

3

0.00%

2

0.00%

1

50.00%
About Clearcover

Affordable car insurance that’s smarter, faster and puts your needs above all else, helping you make informed decisions every step of the way. Through our award-winning app, we offer the industry’s fastest claims, easy payments and convenient policy management.

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Marla
GB

Stay Clear! I had the insurance for a year and upon renewal it went up considerably (around $100) without me filing any claims. Ironically, I hit a deer and submitted a claim. Two days went by without anyone from Clearcover reaching out, in spite of the advertised 24 hour turn around. I called and missed the call back, I called back and left another voice message and received no call back. Waited a few days and left a message, no call back. Called again 3 days later and still no call back. I dropped them and they refunded my money right away. Hopefully they will take care of the claim soon. It has been 7 days since the wreck without any idea of what is going on.

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Chris Lepage
GB

Total loss but fully covered and reimbursed … We experienced a total loss no fault to us. And we were reimbursed properly at current market value. The process was a little slow to get our money so we could buy a new car right away. But other than that, everyone involved in our claim, in particular Chris Gauna and George Onyango were particularly helpful and gracious with their advices.

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J. Ng
GB

Amazing customer service for claim process Was in a car accident and our car was eventually deemed totaled. From the very beginning Clearcover was super helpful and quick with the process. Our adjuster Celeste Medina was so amazing and kind and always just a phone call or email away. We were clueless in the whole process and she was extremely productive to always give insight and keep us posted on what the next step was going to be. She made a very stressful time in our life a lot easier.

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Mike
GB

Very POOR Service I had Clearcover insurance for two years; my wife hit a deer, and we needed to file a claim. We took pictures to send in for the damages as they do not send anyone out to look at your vehicle. Then, you submit the claim, and they send you a check for what they think will cover the damages. However, when the body shop starts working on the vehicle and sees that they will need additional funds to cover the damage, they want to negotiate the amount of money they think they should receive. In the end, the adjuster, Alex Sharman, refused to pay the full amount. The body shop would not release the vehicle until I paid the difference. Clearcover also makes you pay for the rental car, and they will reimburse you. I had a rental car that was not comparable to what I had coverage for, so it was under the amount of rental coverage that I had on my vehicle, and they refused to reimburse me for the amount I spent on the rental car. I called five or six body shops in my area before I could find someone to take Clearcover insurance; now I understand why they will not accept Clearcover. Clearcover is a six-month policy, and every six months, they increased the rate by $200 to $300. I canceled this policy and I would not recommend Clearcover insurance. Thank you, Mike.

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Alejandro Z
GB

I received a non-renewal notice for… I received a non-renewal notice for failure to complete a questionnaire which I never received. A company that allows you to sign up and pay and do EVERYTHING on a mobile app. Suddenly needs you to mail something in to keep coverage? Makes no sense. I also never got a call or email about this. They're just trying to come up with BS reasons to drop as many non-preferred customers for whatever reasons, morally bankrupt company.

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