Excellent Insurance & Service! Excellent service. Charges documented monthly, texted to you & clearly explained: base rate+mileage rate+office rate. Questions answered immediately during office hours. Requested policy changes processed accurately and quickly. Rates much better than other insurance companies for low mileage driving!!! Happy customer for 6 mo. Fortunately no claims 😊 to comment on... Marge S.

Steer clear from this provider! The lower monthly insurance bills seems like a great deal if you don't drive a lot...until you actually get into an accident. My car was near totaled in a not-at-fault hit and run and their insurance adjuster tried to find every possible way to deny coverage even though he prefaced that he would not. I did not get my claim approved over a minor technicality that I have never experienced with the big insurance companies, so I feel cheated. I've already switched back to a big provider to guarantee I can actually get coverage when I need it.

They don’t report They don’t report so when you go look for other insurance it will be like you didn’t have insurance for however long you were with them. They “don’t record phone calls” so it doesn’t matter what they say to you, they won’t honor it when you call back to discuss it further.

Worth the switch! I was using another pay per mile service, and my per mile rate with mileauto is less than half what the other company was charging, and the coverage is the same, except I went with even lower deductibles than I previously had. The agent in the phone was awesome as well. So far, I'm stoked.

Claims department matches what you pay… Claims department matches what you pay for. Insurance is only useful if you are not involved in an accident. A car crashed into my car and mile auto has done nothing but added to a stressful situation. Even reached out to owner to share stressful situation and have not reached out to me. Will inform everyone I know about lack of professionalism. Lack of communication and follow up. Continued to apologize for mistakes once was called out. Response was, “this is the first time this has happened in my years working here.” Constantly putting blame on others.