Kayla Buchanan
GBDONT DO IT SAVE YOURSELF. DO NOT GET THIS INSURANCE. Their customer service line says their hours of operation are from 9am-6pm. Yet I have called doing those business hours numerous times to get the message “our office is currently closed. I attempted to cancel my policy and have received no confirmation or reimbursement in 10days. I called the claims li e as it was the only way I could speak to a human. They said they have no knowledge of why customer service is always closed and cannot help me. ridiculous.
Tony Palacios
GBThe only reason I’m giving this company… The only reason I’m giving this company a 1 star is because they don’t have an option for -10 stars! Do not waste your hard earned money with this company! The customer service is horrible the agents that work for this company are rude! I got a quote from them and I paid my down payment and then the following month they charged my credit card 3 times the amount they quoted me! I have told them numerous of times to cancel my policy and they refuse to do it because they don’t want to refund you any money! So they charged my card again! Luckily my credit card is putting fraudulent charges on them and the credit card company already credited my money back. So do yourself a favor and stay clear of these scammers!
matt tim
GBDON'T USE MILE AUTO! DON'T USE MILE AUTO!! I ignored all the terrible reviews here and used them anyways but they are a TERRIBLE company! They have poor customer service. Jeannie Rappold and the poor customer service would treat you like SCUM. I was extremely fortunate enough to gain more from them than I spent
NA NA
GBHad me digitally sign all the forms Had me digitally sign all the forms, take my odometer reading etc. The told me after calling 8 times that I had to reapply. Drop them like a bad habit. USELESS!!!
Liza Mears
GBRUDE CUSTOMER SERVICE AND NO MANNERS TO TAKE YOUR MONEY I got this so-called insurance because I am a Senior Citizen and sadly have to have Insurance according to STATE LAWS that are out in place to rip off the public( Major RIPOFF) even though I do not DRIVE anywhere due to working from home. I started out paying $24.00 a month ' and then after 6 months they raised it to $30.00 a month...Get this, same Odometer number and more money..What a rip-off as usual. I tried to call today, to see why I didn't get my renewal information , and was told I was cancelled due to another Insurance Company has bought them out..Oh and that after being hung up on numerous times and rudely spoken to by one of the claims people ( female) and talking to me like I am so kind of MORON.Not Appreciated at all. I say never ever deal with this SO called Insurance people..Reminds me of a "Bait and Switch" Company..Or an elaborate Ponzi Scheme to screw you out of your money.