Jan Barcus
GBRented RV for 2016 Albuquerque Balloon… Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.
DOAN, HOA
GBWe got the RV with no AC from San…Reinvestment speak We got the RV with no AC from San Antonio Texas to Miami they have no AC at all when returning back a day early they tell us they will make a Reinvestment the total came out over $3000 rental After they make me fill out the form they only return back $38.75 how nice the treat the clients out that whole time and been waiting for them Give me Good answer Reason why(;) Not recommending
Joan Lunsmann
GBBad experience I was an owner who placed my RV with this company. Definitely a mistake. Over $5000 worth of damage due to lack of inspection and maintenance. Attempts to reach both the Denton, Tex location and corporate headquarters have been ignored. Never received a final statement or rental proceeds for the last month the unit was with them. Really regret my decision to do business with ADV.
Nathan Douglas
GBFormer Travel Trailer owner here Former Travel Trailer owner here: We had a clean, comfortable 25' travel trailer rental. Everything worked, and the American Dream Vacation Rentals team at Copely's RV in Hope Sound Florida did a great job making it all clear when we went in to walk through the agreement. We had the trailer for over two weeks, great experience. They even did the setup on the weight distribution hitch for us, which saved me about 45min of hassle. 10/10 will rent a travel trailer with them again before considering buying my own again!
Traveler
GBDon’t rent an rv from here!!! I was informed the rv I rented was broken down at 4:30 in the afternoon. I was supposed to pick it up at opening the next morning. I had to switch from a newer class a to a class c. The replacement had tv’s missing (only one remained that worked), outlets that didn’t work, and no rear running lights. We were pulled over by the police and forced to sleep on the side of the highway. I paid for roadside assistance and they said they could tow it the next morning. They were extremely unhelpful. The American Dream Vacation I rented from gave me a $70 discount on a $3,000 bill and were unapologetic. I will never rent an rv here again and will actively advise others not to do so as well.