Poor customer service went out of town…Broken promise Poor customer service went out of town generator stopped working no refund say I damaged roof found out wasn’t my fault then to say windshield was damaged after I made a mark from all the cracks that is where it ran from. Will do anything to keep damage deposit money

Former Travel Trailer owner here Former Travel Trailer owner here: We had a clean, comfortable 25' travel trailer rental. Everything worked, and the American Dream Vacation Rentals team at Copely's RV in Hope Sound Florida did a great job making it all clear when we went in to walk through the agreement. We had the trailer for over two weeks, great experience. They even did the setup on the weight distribution hitch for us, which saved me about 45min of hassle. 10/10 will rent a travel trailer with them again before considering buying my own again!

RV had damaged water tank which was… RV had damaged water tank which was not discovered until the next morning. 5 adults spent three days and nights without any water, washing or toilet facilities. Wasted 1 day and 1 night of our holiday undergoing repairs. Only compensation was a refund of one day rental. Nothing for the inconvenience or upset. Travelled from England for this holiday and it is NOT a good advertisement for your country. Will Not be using this company again and will warn anyone else against using them. We do have friends in the U. S. and they will also warn against using this firm.

17' Casita rental I enjoyed working with the gals and guys at American Dream Vacations. Being new to trailer/camper tripping, they covered all bases to make sure I had a safe and joyful experience. I wish I had had a stabilizer as the camper had some sway in it. I kept my speed down, which I intended to do anyway, but there was still some sway happening. I looked into purchasing a different tow package in Colorado but the cost was very pricey ($400!). I made do with what I had and had a marvelous experience!

I rented an RV that was roach infested I rented an RV that was roach infested, had a bathroom based water leak, had a freezer that did not work, had cloudy headlight lenses that limited the headlight’s effectiveness, had a water pump (under the master bedroom bed) leak and had the oil pressure light on as we pulled out of the lot (oil change was started but they forgot to replace the removed oil). I complained during the trip and after. I asked for a refund.....was denied!! They offered me a free day off a future rental. STAY AWAY FROM THIS ORGANIZATION!!!!!!