Equipment needs to be worked on and… Equipment needs to be worked on and reimburse customers adequately when they spend as much time working on or having equipment worked on. I definitely will never use them again. Was not worth money spent. If they would have reimbursed me adequately it probably wouldn’t set so bad. Very disappointed.

DONT RENT DONT RENT! Please use this as a warning! Horrible! Where do I even begin? If there was everything that could've gone wrong it did 16 hours away from home in the mountains in the middle of no where with my young children, husband and I. ***This was our BIGGEST ISSUE. Where you connect your water, it began to FLOOD the entire RV, I didn't have enough towels to clean the flooding. I wasn't sure what we were going to do. We must've called the person in charge 5 times a day and every time he guided us, with no solution. We were just so desperate for water in our RV. And when we used the little bit of water before we realized it was beginning to flood, underneath the sink had a leak also! Park ranger did everything he could to help us, because at first we didn't even realize it was flood. He had to knock on the RV to notify something was wrong with it. Smaller issues: 1. prices aren't accurate on website the optional charges on the website, after you pay the deposit they tell you it's actually mandatory. Which I was able to move forward from and we still rented a week. 2. The heater in the front of the RV doesn't work so be ready for it to fog up and you have no way of seeing out your windows, ANY OF THEM. 3. Nonetheless the side mirror that was broken it wasn't even useable. Which for a first time driving these massive things it can be scary. 4. Showers didn't work due to lack of water 5. Heater didn't work due to propane being empty. Happy New Year to us! Please people reading this, I HIGHLY recommend trying a different company that may work with you better after your experience and accommodate you more than a days worth of a rental, when you had issues the entire week, spending hours on attempting to clean and fix. I DO NOT RECOMMEND. Please please please, take my review as not someone just looking to write a poor review, but it was truly miserable, and they don't compensate worth making up for. And it's a shame because the people in there are soooo nice it was so difficult to be frustrated with them. But paying over $2,700 PLUS the $1500 damage fee. All you get compensated is $290???? Absolutely not. They will tell you they've corrected everything as they told me about a poor review they had and "corrected it."

Great Experience Great Experience! We are experience RVs (full time going on 9 years), so I was able to solve any minor questions/problems. We have a 1979 Argosy, and this Image was fantastic. I more complete training at check outsold have been helpful. I should have asked more detailed questions in order to understand modern systems. All in all, it was fantastic.

We got the RV with no AC from San…Reinvestment speak We got the RV with no AC from San Antonio Texas to Miami they have no AC at all when returning back a day early they tell us they will make a Reinvestment the total came out over $3000 rental After they make me fill out the form they only return back $38.75 how nice the treat the clients out that whole time and been waiting for them Give me Good answer Reason why(;) Not recommending

Trusted Service & Support Providing trusted service is what ADV is all about. We have rented various units from ADV and have always been impressed with their customer service and expedient check-in/check-out process. We have recommended friends and family and will continue to do the same for folks who just aren't ready to own an RV.