RONNIE SAUNDERS
GBEquipment needs to be worked on and… Equipment needs to be worked on and reimburse customers adequately when they spend as much time working on or having equipment worked on. I definitely will never use them again. Was not worth money spent. If they would have reimbursed me adequately it probably wouldn’t set so bad. Very disappointed.
Meg
GBWould not go anywhere else!! Great selection. Easy Check out. Easy Check In. Always answers phone if you have questions while on the road! Detailed itemized estimate and final cost report. All staff is very friendly and knowledgeable about the RV’s (even gave our kids popsicles while looking). Looking forward to our next vacation with American Dream Vacations.
SUSAN REISSNER
GBAmerica BAD dreams I am so surprised to be contacted as our experience with AmericaBADdreams was less than positive. We actually loved the motorhome we rented which helped us in our purchase a few years later. However we found the walk through and on the road assistance less than satisfactory. My guess is since you rent such a variety of rv models, some privately owned, you cannot be super knowledgeable. But your staff should know the basics. We were definitely oversold on some coverage such as propane. We ended with being charged for some damage we did not do, and thanks to another renter, we fought it and won through the state attorney ‘s office.
Louise Ramsey
GB17' Casita rental I enjoyed working with the gals and guys at American Dream Vacations. Being new to trailer/camper tripping, they covered all bases to make sure I had a safe and joyful experience. I wish I had had a stabilizer as the camper had some sway in it. I kept my speed down, which I intended to do anyway, but there was still some sway happening. I looked into purchasing a different tow package in Colorado but the cost was very pricey ($400!). I made do with what I had and had a marvelous experience!
Jan Barcus
GBRented RV for 2016 Albuquerque Balloon… Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.