Bad experience I was an owner who placed my RV with this company. Definitely a mistake. Over $5000 worth of damage due to lack of inspection and maintenance. Attempts to reach both the Denton, Tex location and corporate headquarters have been ignored. Never received a final statement or rental proceeds for the last month the unit was with them. Really regret my decision to do business with ADV.

Trusted Service & Support Providing trusted service is what ADV is all about. We have rented various units from ADV and have always been impressed with their customer service and expedient check-in/check-out process. We have recommended friends and family and will continue to do the same for folks who just aren't ready to own an RV.

RV had damaged water tank which was… RV had damaged water tank which was not discovered until the next morning. 5 adults spent three days and nights without any water, washing or toilet facilities. Wasted 1 day and 1 night of our holiday undergoing repairs. Only compensation was a refund of one day rental. Nothing for the inconvenience or upset. Travelled from England for this holiday and it is NOT a good advertisement for your country. Will Not be using this company again and will warn anyone else against using them. We do have friends in the U. S. and they will also warn against using this firm.

Rented RV for 2016 Albuquerque Balloon… Rented RV for 2016 Albuquerque Balloon Fiesta. RV running when we did initial walk through. Once on Fiesta grounds we quickly discovered the batteries were dead. Running generator did not charge them. ADV technician replaced batteries with 2 12 volt batteries in series creating 24 volts of power and blew out power. We also discovered they had filled the black water tank with clean water causing the toilet to overflow. After all these problems and spending a night with now power ie no lights or heat ADV refused to give us a partial refund on the rental cost.

I had a decent experience until.... I had a decent experience until I brought the trailer back and was accused of swapping out propane tanks. I assured them it didn't happen but they didn't believe me and wouldn't let it go. Just by luck, I took a picture of the trailer and my truck when I was leaving that showed the original propane tank matching what I brought back, otherwise I would've been out honest money because of their incompetence! Turns out they rented out a trailer with a propane tank that was 10 YEARS past it's certified life. VERY scummy situation. They didn't offer anything for my trouble or to make me happy, so I will never go back and I haven't been quiet about telling friends about what happened, screw em!