COPELAND, ERIC
GBPoor customer service went out of town…Broken promise Poor customer service went out of town generator stopped working no refund say I damaged roof found out wasn’t my fault then to say windshield was damaged after I made a mark from all the cracks that is where it ran from. Will do anything to keep damage deposit money
Joan Lunsmann
GBBad experience I was an owner who placed my RV with this company. Definitely a mistake. Over $5000 worth of damage due to lack of inspection and maintenance. Attempts to reach both the Denton, Tex location and corporate headquarters have been ignored. Never received a final statement or rental proceeds for the last month the unit was with them. Really regret my decision to do business with ADV.
Dobbs, Robert
GBI think the price could’ve been lower I think the price could’ve been lower, it wasn’t the camper we were expecting. Pictures are deceiving. The strictness on the times to pick up and drop off by, were understandable yet too strict. Next time we rent from there, we will look at them all beforehand and decide which one we want to rent, no more online site unseen renting.
Meg
GBWould not go anywhere else!! Great selection. Easy Check out. Easy Check In. Always answers phone if you have questions while on the road! Detailed itemized estimate and final cost report. All staff is very friendly and knowledgeable about the RV’s (even gave our kids popsicles while looking). Looking forward to our next vacation with American Dream Vacations.
BR
GBI had a decent experience until.... I had a decent experience until I brought the trailer back and was accused of swapping out propane tanks. I assured them it didn't happen but they didn't believe me and wouldn't let it go. Just by luck, I took a picture of the trailer and my truck when I was leaving that showed the original propane tank matching what I brought back, otherwise I would've been out honest money because of their incompetence! Turns out they rented out a trailer with a propane tank that was 10 YEARS past it's certified life. VERY scummy situation. They didn't offer anything for my trouble or to make me happy, so I will never go back and I haven't been quiet about telling friends about what happened, screw em!