Took payment on day 1 , still awaiting refund after 38 days As instructed, sent in cancellation form on July 14, As of 36 days later still do not have refund check after cancelling. 3 phone calls with customer No Service response was " We will send you a check in 7-10 business days" I have heard this since July 14. Horrible service and they are not efficient in how they process refunds. They are quick to take your money though.

Mexi-Flip Taco Truck appreciates you all. It's been almost a year now that we have been using your services and all of us here appreciate the way your courteous reps handle any request we send with ample notice or short minute demand for COI's. A special thanks to the Underwriters Dept, Kewanna Carlton, Kristina Donihee and Grace Iorio. We truly thank you all for your outstanding continuous efforts and contributing to a growing success to Mexi-Flip Taco Truck. Sincerely, Mexi-Flip Taco Truck

Horrible Company Be warned when you have any kind of issue. We have usually had great representatives in the past. Once something goes wrong they will do their very best to put it all on you. The woman we spoke to this morning was very disrespectful and rude. All over a misunderstanding and now they are losing our business. I will make sure to warn anyone of how this company treats their customers.

I feel lied to and cheated. The Bolt representative that I spoke with on May 19th, 2014, Sasha Iyamu-Osagie, said that I would be paying a total of $50.00 per month and he also said that my down payment of $150.00 would cover the entire first 3 months and that I would not have a payment due until August 2014. I received my first bill in the mail, and it says I am paying $60.00 per month and that my first bill is due in 2 weeks (June). On top of this suprise, I had asked Sasha via email on May 25, 2014 for any kind of paperwork or details regarding our policy because all I had received was a 2 page Insurance Binder with a very small amount of information. I have questions for Sasha since there are a few things that I do not understand completely such as why it says "Commercial General Liability"- does this only cover offices and commercial buildings or does this also include the residential side of my cleaning business? Also, will I receive an insurance card or a hard copy document in the mail for proof of insurance? I would really appreciate some guidance on some of these issues that I am having. Thank you.

Good/Bad Too many hoops to go through. These guys are the middleman between K&K insurance and I still have not yet been contacted by the company I'm paying. Not a very good experience for small business insurance.