Great....unless you have a claim. Beware! I have a business owners policy in good standing. There was a small fire ruled an accident by 3 seperate fire investigators. I filed a claim. I was sent to a third party adjuster, who sent over another third party adjuster. It's been 5 days with no decisions no contact beyond third party adjusters who take pictures, and don't answer their phones for days then, call to say there is no decision... The contents of my business are sitting outside in the rain getting more damage and I am almost $3000 out of pocket already to protect it as best I can. I cannot open my business or pay any bills. Don't sign up if you actually need coverage or want to PROTECT your business.

Cannot get my coverage paper with a holder I have called and called asked if you will send me a copy and add a holder now you are costing me money because they will not call me until I have proof you got your money now what the service ends. Perry Freeman Existing Faults Maintenance Inc.

Poor customer service I have been waiting for nearly a month for a loss run report. I have made several phone calls and email requests.

Bolt process The whole process from start to finish is difficult and not user friendly for the agent or the customer. The helpline employees are nice and try to help as much as they can but they are only able to do so much. A lot of time and effort for not much (if any) reward.

excellent and timely we needed fast quotes. Bolt was able to meet that requirement. we were able to have great phone contact throughout the whole shop process. the quotes were adjusted quickly as correct & updated information came in. the prices we fair across the board and competitive. we received a professional explanation for the insurance and was advised on how to save money for the company. it was a good experience buying insurance. now we have to deal with our former insurance company who over charged us & never looked out for our best interests. Bolt has delivered honestly! with integrity.