Warning!!! Not on the up & up!!! This company is sketchy at best. They never sent me commercial policy documents, until after I canceled my policy because they refused to confirm that my policy was active. I called multiple subsidiary companies trying to get our policy canceled. Runaround is not even enough to express how difficult they made everything. Finally six months after canceling I finally received a refund of unearned premium. Stay away from this company.

This company is HORRIBLE! This company is HORRIBLE!! They have cost us THOUSANDS Because of their terrible customer service!! Our next step is a lawyer. They wrote our policy wrong and won’t fix it. We were charged almost 12,000 for THEIR screw up. No help at all. Can’t believe they still have customers.

Avoid this company unless as a broker… Avoid this company unless as a broker enjoy having your account frozen, management NOT returning phone calls, and limited markets to choose from. Their IT department needs extensive help, just trying to reach out to their customer service: their website won't accept any email address......so your email does not get sent. So have fun with IT!

excellent and timely we needed fast quotes. Bolt was able to meet that requirement. we were able to have great phone contact throughout the whole shop process. the quotes were adjusted quickly as correct & updated information came in. the prices we fair across the board and competitive. we received a professional explanation for the insurance and was advised on how to save money for the company. it was a good experience buying insurance. now we have to deal with our former insurance company who over charged us & never looked out for our best interests. Bolt has delivered honestly! with integrity.

not good I have been trying to get insurance through bolt for my small business. The gentleman I was working with was not rude but has very poor communication skills. Its been over a week and still nothing. I call and says ill call you back and never does. Im going to go with a different insurance company!