Horrible customer service Horrible customer service. They don't answer the phones or reply back in a timely manner. TRUCKERS stay away because trying to get a C.O.I for the broker would be an all-day process

not good I have been trying to get insurance through bolt for my small business. The gentleman I was working with was not rude but has very poor communication skills. Its been over a week and still nothing. I call and says ill call you back and never does. Im going to go with a different insurance company!

Great....unless you have a claim. Beware! I have a business owners policy in good standing. There was a small fire ruled an accident by 3 seperate fire investigators. I filed a claim. I was sent to a third party adjuster, who sent over another third party adjuster. It's been 5 days with no decisions no contact beyond third party adjusters who take pictures, and don't answer their phones for days then, call to say there is no decision... The contents of my business are sitting outside in the rain getting more damage and I am almost $3000 out of pocket already to protect it as best I can. I cannot open my business or pay any bills. Don't sign up if you actually need coverage or want to PROTECT your business.

Easy to get, but no actual information packet received Bolt Insurance was extremely easy to get and I do have the Proof of Insurance currently. However I have not yet received the detailed policy paperwork that describes in detail what I have with this policy. I was told I would receive my actual policy within 7 to 10 days, it is now going on 3 weeks. If I had the actual policy in hand, this rating would be 5 stars!!!

Warning!!! Not on the up & up!!! This company is sketchy at best. They never sent me commercial policy documents, until after I canceled my policy because they refused to confirm that my policy was active. I called multiple subsidiary companies trying to get our policy canceled. Runaround is not even enough to express how difficult they made everything. Finally six months after canceling I finally received a refund of unearned premium. Stay away from this company.