Most dishonest home insurance company! Most dishonest home insurance company! Sold my house in MD on July 21st 2023, I send them all the home closing documents to cancel the insurance, to date (March 11 2024) they haven't canceled it and keep sending me renewal emails and refuse to refund the backdated cancelation period. They used all the tricks in the book claiming the official closing documents are not complete! the house is sold 8 months ago and they still don't want to cancel the policy. Thank God I didn't have any claim with these morons; they would have used every trick in the book not to honor the policy. They are Dishonest and Corrupt.

Absolute trash- never had a wreck never… Absolute trash- never had a wreck never had a ticket - almost $400 to insure two vehicles- went to progressive and got the same coverage with even more $ towards rentals and it was $269. Tried to see what liberty mutual could do for me— told me to pack sand

We got a portable cabin shell and fixed… We got a portable cabin shell and fixed it up ourselves. added a closet, kitchen, electric, bathroom etc.... total cost around 40k. during this past winter we had a water line freeze and bust. Liberty Mutual's own mitagation team said that the sub floor was damaged beyond reapir and tha tthe cabin needed to be totaled. It was insured for 93K, Libirty Mutual's inital settlement was for 3K. and that took 3 months to get that number. I am in the process of contacting an attorney.........Never do business with this company!!!!!!!!!!!!!!!!!!!!!!

Greedy, crooked, overpriced!! I have been with liberty mutual for 8 years. When I purchased my truck insurance was $181 a month. They have increased rates at 25-30% each year. They are crooks. I am a college graduate, good credit and have been driving for 30 yrs. I had one accident in 2016 and a perfect record otherwise. They are ridiculous, after this month I will never do business with these thieves, will never recommend them, and they are the greediest company I have ever done business with. Nothing impressive, overpriced, terrible customer service. STAY AWAY!!

Beware! Thievery. Purchased homeowners with LM when we bought our house about 6 1/2 years ago. At that time it was around $2400/year. It has gone up DRAMATICALLY year after year, currently at $6794, AND just got a notice they were going to raise it another $2k. We have never had a claim. Unreal. Just switched to another company with the same coverage for $2700. LM's exorbitant rate increases should be illegal.