Elizabeth Kabala
GBExcellent Support I've made several calls to GoldStar Trust Company to set up my Traditional IRA. They have been very helpful and patiently helped me navigate the process. (Just what you might expect from a small town in Texas.)
Shane G
GBThis was the easiest roll over ever This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.
customer
GBPatience is GOLDEN I was having some difficulties navigating the procedure with Birch Gold I am old school and prefer doing business with hard copy correspondence but the good people at birch gold were patient and worked with me to do the IRA TRANSFER I AM GRATEFUL to them and happy to have my GOLD AND SILVER at the TEXAS depository. Thank you BIRCH GOLD
customer
GBI was able to make a confirmed purchase… I was able to make a confirmed purchase of gold and silver within 20 minutes after I had talked to a Gold Specialist but I had to wait on the phone for about 2 hours before I was able to talk a Gold Specialist. I was advised by the Gold Specialist that their firm was inundated with calls and it was difficult for the Birch Gold Group to get to everyone this day in a timely manner. I felt very comfortable talking to the Gold Specialist and I am very comfortable with my purchase.
Capt-Terry
GBGood & Quick Customer Service I like that they would reply to my emails, usually within 12hrs. My IRAS Precious Metals payment transaction was much faster than expected. Their web site said it could take up to 2 weeks. I requested a wire transfer to GoldStar on Mon from Fidelity & it was in my account by Wed. I then could make my Silver coin purchase & my payment to my dealer was made on Thur by GoldStar so now my purchase can be shipped to the depository I selected. Very smooth transaction!