Patience is GOLDEN I was having some difficulties navigating the procedure with Birch Gold I am old school and prefer doing business with hard copy correspondence but the good people at birch gold were patient and worked with me to do the IRA TRANSFER I AM GRATEFUL to them and happy to have my GOLD AND SILVER at the TEXAS depository. Thank you BIRCH GOLD

This was the easiest roll over ever This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.

I can’t log in I can’t log in. I know I have a new account and I’ve tried “forgot my login ID” and I tried “forgot my password” and the emails I get say I don’t exist. That’s very scary since my money was transferred to you.

Very easy process to rollover my 401k accounts Emilyn was extremely helpful in making my 401k transfers very easy!

You may want to look elsewhere I'm losing faith in GoldStar's ability to manage my IRA. I sent in a sell order for some of my precious metals on 4/4. It is now 5/1 and there is no indication when the sale of my metals will go through. This shouldn't be that hard. I'm surprised my PM dealer didn't pull the plug on this transaction, what with taking this long for them to get the metals. I'm concerned now for the remainder of my portfolio. I don't know if I can trust GoldStar to represent my interests or manage my IRA responsibly. On top of that, today I received a letter from Centennial Bank (GoldStar Trust Company is a division of Centennial Bank) that my account was hacked into and my personal info stolen, including account #'s. Icing on the cake. Wonderful. If you are considering GoldStar for your retirement account needs perhaps you should look elsewhere. Unless they get their act together, I'd recommend some other custodian. There are a slew of them. Perhaps you'd be better served by some other company.