customer
GBPatience is GOLDEN I was having some difficulties navigating the procedure with Birch Gold I am old school and prefer doing business with hard copy correspondence but the good people at birch gold were patient and worked with me to do the IRA TRANSFER I AM GRATEFUL to them and happy to have my GOLD AND SILVER at the TEXAS depository. Thank you BIRCH GOLD
BECKY B.
GBShould’ve done it sooner These are unchartered waters for me. The team at Gold Star Trust made it easy as they guided me step by step over the phone and with other companies we were dealing with. I was putting this off because I thought it would be complicated, but it wasn’t. I should’ve done it sooner.
Capt-Terry
GBGood & Quick Customer Service I like that they would reply to my emails, usually within 12hrs. My IRAS Precious Metals payment transaction was much faster than expected. Their web site said it could take up to 2 weeks. I requested a wire transfer to GoldStar on Mon from Fidelity & it was in my account by Wed. I then could make my Silver coin purchase & my payment to my dealer was made on Thur by GoldStar so now my purchase can be shipped to the depository I selected. Very smooth transaction!
Bill Lapes
GBGreat Customer Service Outstanding customer service! I feel a lot more secure knowing there is someone there to help. The process went flawlessly. Very satisfied.
Tom
GBEverything was explained clearly and… Everything was explained clearly and concisely. Questions were answered with thoroughness. The time spent was not wasted and was geared to to answer questions or inquiries asked and anticipated.