After some initial confusion After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.

Amazing customer service Amazing customer service. We had a tricky issue and the representative, Louie/Louis, was super patient and helpful. Things are so strange right now, it was really appreciated that I spoke with a kind and helpful human. Thank you so much.

Great Customer Service!! I was very upset when I called because I had already made my monthly payment early and couldn’t understand why my minimum due for new statement was doubled and late charge fee was added! The customer service rep Shatae was very calm and stated she needed my information so she could look at my account. After reviewing my account she stated I made payment before next bill cycle so it wasn’t counted as a payment. She explained the matter to very clearly and calmly. I complimented her on excellent customer service and I felt better but will be careful about paying before closing date.

The representative went above and… The representative went above and beyond to assist me. Because of him I was able to get my rental car. He stayed on the phone until the process was complete.

This is the worst card I've ever dealt… This is the worst card I've ever dealt with, you're penalized for never missing a payment, but paid early smdh!! After 3 years of never missing.. The supervisor refused to come to the phone the workers are not qualified at all!! A bunch of cowards the worst card I've ever experienced, honestly!!!! Renee J