This is the worst card I've ever dealt… This is the worst card I've ever dealt with, you're penalized for never missing a payment, but paid early smdh!! After 3 years of never missing.. The supervisor refused to come to the phone the workers are not qualified at all!! A bunch of cowards the worst card I've ever experienced, honestly!!!! Renee J

The lady who assisted me was fantastic! The lady who assisted me was phenomenal. Wow, wish I knew her name as she deserves praise and recognition. She made the phone experience a delight. I thought I was in for a long and dreary episode, and it turned out to be a great experience thanks to her! Kudos!

Natasha was very nice and very helpful… Natasha was very nice and very helpful to me. But I will say the new updated system via the app is not as good as the first. I called today because I went into the app and paid my bill only to get a txt saying my bill was due today. So I went back into the app just to see tht even though it said payment was made it didn't process and I also paid again before calling customer service to make sure tht payment went through and Natasha notified me tht that payment did not show in the system so I had to make the payment through customer service. I hope this problem gets resolved

I was trying to pay my bill yesterday… I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.

I called to pay off any balance I had… I called to pay off any balance I had and rep, Jackie Rose, was very nice and helpful in closing the account as I requested. . I must let you know that when I call in every month to pay per phone the long drawn out process to pay a payment is grueling and I have no time for the information requested over and over again. I have many cards and none of them ask so many repetitive questions just to make a payment.