Gordon
GBNew Member Welcome As a new member (investor) I appreciated the prompt and informative replies to my emails. The instructions for establishing my account, funding it and making my first purchase were clear and easy to follow. My first product shipment just arrived and I was very impressed with its packaging since it contained significant value. Keep up the good work.
Sasha
GBMisleading, worst precious metal company around. Set up delivery from same vault but made me pay 3 shipping fees of $40 each. Then items were not received but when calling FedEx they were returned to shipper. Items not returned to vault and emails and phone calls have been ignored. I would stay far away. I will never buy from them again. Horrible experience.
Kelly Ann Gonzales
GBQuick, Easy, and Friendly I requested a sale on my HAA account for metals I had stored in MetalStream (highly recommend if you're looking for an easy way to invest each month!) Mariah F. was able to assist with changing my address on file and requesting a check. They verified my identity (thank you for having such helpful security procedures in place!) and were able to change the address to my new residence and send a check for my sale. Thank you for your help! HAA will continue to have my business.
Jerry Seager
GBWonderful young lady walked me thru all… Wonderful young lady walked me thru all I needed to do on the sale of some metal. I am challenged on the computer and she was patient and gave great instruction. Couldn’t have been better service. Thanks so much G Seager
Mark Jozwiak
GBWonderful customer support and relations Ms Lindsey was attentive, jovial and incredibly helpful. It was delightful working with her to get my account fixed. She is a credit to your organization and it’s people like her that is one reason I have maintained my accounts with Hard Assets Alliance. We’ll done and thank you again Lindsey!