Kelly Ann Gonzales
GBQuick, Easy, and Friendly I requested a sale on my HAA account for metals I had stored in MetalStream (highly recommend if you're looking for an easy way to invest each month!) Mariah F. was able to assist with changing my address on file and requesting a check. They verified my identity (thank you for having such helpful security procedures in place!) and were able to change the address to my new residence and send a check for my sale. Thank you for your help! HAA will continue to have my business.
Mark Jozwiak
GBWonderful customer support and relations Ms Lindsey was attentive, jovial and incredibly helpful. It was delightful working with her to get my account fixed. She is a credit to your organization and it’s people like her that is one reason I have maintained my accounts with Hard Assets Alliance. We’ll done and thank you again Lindsey!
Laurie Almoslino
GBGreat customer service from Hard Assets… Great customer service from Hard Assets Alliance. We recently redeemed all the assets we had, and wanted to close the account. However, we had a concern that we might not be able to access the account history online. Got a quick email back assuring us that we could still access the history. Asked them to close the account, and it was quickly done. A pleasure!
Russell Borner
GBMs. Janelle I called Ms. Janelle for help in setting up my new Gold IRA...I had been bounced between HHA, Equity, US Money Reserve, and GBI and was about to cancel the whole deal...Her calmness, interest, knowledge, helpfulness, instructional capability, and professionalism brought me back from the edge. She deserves an immediate salary increase and promotion, should she desire one..
J Henry
GBJanelle was absolutely great to work with. Janelle was very professional and patient with me. I was selling assets for the first time, and she helped walk me through it. She did not rush me and gave me her full attention. Janelle, and everyone else I have ever dealt with at HAA have been wonderful to deal with. Great people, and great service!