Bob Fies
GBHappy HAA customer Happy HAA customer. I joined HAA 4 years ago and have had no problems whatsoever. All phone calls answered within two minutes and responded to efficiently. One IT glitch yesterday corrected within 24 hours. Highly competitive rates for buying and selling and straightforward competitive storage rates. All money transactions smooth. Strong security measures make me verify any contact or transaction-- a bit of a hassle but I don’t mind as it’s for my security. They have been supported throughout this time by people I trust-- Doug Casey, Bill Mauldin, Chris Martenson-- all solid investment folks. I strongly recommend them.
LaNeal Posey
GBWhen I first joined Hard Assets… When I first joined Hard Assets Alliance, the people of HAA strove to help me any way they could. They held my hand and helped walk me through the processes necessary to buy my gold and silver coins. They were exemplary team members and truly went above and beyond their normal duties.
Greg Switzer
GBI had a great deal of trouble… I had a great deal of trouble establishing an account and then simply being able to log in. Too complex to explain. But Janelle trouble shot everything for me. She was very knowledgeable right down to suggesting I "clear all data" on my Chrome browser! If Janelle is typical of the expertise at HAA, I think I'm going to like this organization going forward.
John Newton
GBFriendly/professional customer service Friendly/professional customer service. As a new client I was helped in everything I asked for and was even given some things in the future which would help me in working with HAA.
Jerry Seager
GBWonderful young lady walked me thru all… Wonderful young lady walked me thru all I needed to do on the sale of some metal. I am challenged on the computer and she was patient and gave great instruction. Couldn’t have been better service. Thanks so much G Seager