Mark Jozwiak
GBWonderful customer support and relations Ms Lindsey was attentive, jovial and incredibly helpful. It was delightful working with her to get my account fixed. She is a credit to your organization and it’s people like her that is one reason I have maintained my accounts with Hard Assets Alliance. We’ll done and thank you again Lindsey!
Russell Borner
GBMs. Janelle I called Ms. Janelle for help in setting up my new Gold IRA...I had been bounced between HHA, Equity, US Money Reserve, and GBI and was about to cancel the whole deal...Her calmness, interest, knowledge, helpfulness, instructional capability, and professionalism brought me back from the edge. She deserves an immediate salary increase and promotion, should she desire one..
Ernie
GBMajor legal change to titling of assets I recently made a major change to the titling of assets at Hard Assets Alliance. The instructions I received, and the help I received as I created a new account and moved all of our assets to the new account was great. The process was complicated since it involved legal changes of title and possible tax consequences. Done! Thanks again.
Sasha
GBMisleading, worst precious metal company around. Set up delivery from same vault but made me pay 3 shipping fees of $40 each. Then items were not received but when calling FedEx they were returned to shipper. Items not returned to vault and emails and phone calls have been ignored. I would stay far away. I will never buy from them again. Horrible experience.
Barbara
GBJanelle was so patient and wonderful Janelle was so patient and wonderful . I don’t write many reviews but I wanted to express how helpful she was . My sister and brother in law have dementia and Alzheimer’s . Luckily they filled our POA but we are still in process of finding their accounts and understanding what I need to do . She was helpful in clarifying what Entrust Group is and hard assets . I once again want to say how much I appreciate her patience and explanation with such clarity and caring !