Complex Login Issues Today, I loaded the Bitcoin IRA app onto my cell phone. No matter how often I attempted to log onto the site, I was refused entrance. Out of frustration, I phoned Bitcoin IRA in search of assistance. I was fortunate enough to have my call answered by Leslie Means. Leslie is ,both, a pleasant and patient customer service representative . I explained my situation and ,together, we worked to unravel the login mystery. To make a long story short, after an exhaustive amount of time and effort, we found that the problem had arisen when I first opened my account. I had initiated my online account with my PRIMARY email address when at the time, I was unable to SEND any correspondence by using that email address. Thus, in order for me to forward needed documents, it necessitated my creating another email account which would afford me the ability to send needed documents to finalize the account setup. Hence, by doing so, Bitcoin IRA had much of my paperwork tied to my SECONDARY email address (,the one which enabled my ability to forward necessary documents, ) when, as previously stated, I had setup my online access by using my "restrictive" PRIMARY email address. Therefore, my initial email issues had generated confusion on Bitcoin IRA's side.....MY FAULT, not their's ! It took Leslie and myself a fair amount to unravel the issues which had created this dilemma. However, Leslie never indicated any level of impatience and continually projected pleasantness throughout our conversation. She consistently displayed professional competency and a sincere desire to assist in resolving the issues.

I had the pleasure of Lesli Means…Ive spoke to a Sean and a Brandon over the past couple of weeks they were good at their position as well but Lesli Means is exceptional. I had the pleasure of Lesli Means answering my call. She handled my call so professional and answered all my questions to the T not to mention she was so upbeat and fun Bitcoin IRA is very fortunate to have Lesli on board.

Great Customer Service I want to give a shout out to Alex Hill and Leslie Anna Means . Both were very helpful and caring . Alex worked with me to clarify fees and Leslie Anna couldn’t have been nicer to me in helping me with a transfer . I will be recommending Bitcoin IRA to anyone interested in investing in Cryptocurrency and keeping their assets safe.

I've had an account since 2018 and… I've had an account since 2018 and could not be happier with my decision. I have watched other crypto IRA companies struggle with security risks and/or be shut down completely. During that time Bitcoin IRA hasn't had a single security or regulation issue.

Oleg Baranov funds from… very bad company transferred funds from American banks a week ago, they are not in the account with this bad company and do not return the money back to the account I am very dissatisfied with this company and do not recommend anyone to use it, run away from here