Lee Platke
GBSuperb Staff In a word ~ "superb" staff. Inexplicitly, my attempt at changing my email address and password prevented logging into my account at an inappropriate time (during an acquisition). Due to the proactive actions of Leslie Means and the tech skills of Ricardo Esteban Villarreal the problem was quickly resolved. Leslie followed up to ensure that I was able to make trades. What sets these two individuals apart ~ Leslie's genuine empathy (at a "trying time"), her resourcefulness and tenacity; and Ricky's friendliness and critical thinking. I have already recommended BitcoinIRA to a client of our law firm.
Jim
GBBitcoin IRA Convert Moved my account here earlier this year because the crypto ira company I was using prior was just terrible. Cheap in, cheap out. Happily, I have been nothing but impressed so far with BitcoinIRA. Here is a run down of my experience for other folks... Pros- 1. Customer Service is the best in the game! i cant say enough about that. Real humans who can actually answer the phone, help out, and are overall friendly folks. Imagine that!!! 2. Security is the best in the game too!. Pretty obvious, and wish i would have done my homework earlier. But cold storage wallet providers are NOT all created equal. - the company i was with was compromised and it was awful. Not just because I couldnt log in, but also because there was no one to talk with. Luckily my crypto was saved, but headache and anxiety was definitely not worth the stress Con- 1. Fees: Yes they are more expensive than the others out there, and i think that is why i was lured away initially. This is the only ding i can give BitcoinIRA. HOWEVER, after my previous experiences/scares with the other company, Id much prefer to pay a little more knowing that my crypto will be here when i want it.
Tommy
GBI've had an account since 2018 and… I've had an account since 2018 and could not be happier with my decision. I have watched other crypto IRA companies struggle with security risks and/or be shut down completely. During that time Bitcoin IRA hasn't had a single security or regulation issue.
carolnoel
GBConsumer-Focused Personable, knowledgeable, and efficient customer service. Reps go to great lengths to assure client satisfaction. Website very consumer-friendly. Highly recommend.
Francis Dammann
GBI had the pleasure of Lesli Means…Ive spoke to a Sean and a Brandon over the past couple of weeks they were good at their position as well but Lesli Means is exceptional. I had the pleasure of Lesli Means answering my call. She handled my call so professional and answered all my questions to the T not to mention she was so upbeat and fun Bitcoin IRA is very fortunate to have Lesli on board.