Great Customer Service I want to give a shout out to Alex Hill and Leslie Anna Means . Both were very helpful and caring . Alex worked with me to clarify fees and Leslie Anna couldn’t have been nicer to me in helping me with a transfer . I will be recommending Bitcoin IRA to anyone interested in investing in Cryptocurrency and keeping their assets safe.

Bitcoin IRA is #1! First off, I've been a client since 2017. I have had nothing but a great experience with Bitcoin IRA. The staff is always there for you and that is important to me. I've read about other companies being hacked and this is why I feel even more secure with this company. Thank you Bitcoin IRA... to the moon!

Such a Massive Retirement Tool!! I have been a Bitcoin IRA Customer for almost 2 years now. Its been an amazing experience to say the least. First of all their customer service is absolutely amazing, they are always so responsive!! I have had only a couple of small issues over the 2 years but they were handled in a timely manner and so professionally! I hear several complaints about the fees, but Bitcoin IRA's security and how they store assets is what sealed the deal for me. Also, I think most people who really dont understand crypto (which is 9 out of 10 people) dont under stand there are always fees whether they are gas fees (for tranfers depending on the network) and storage fees for keeping our assets safe in cold storage away from hackers. I have no issues with any of the fees, my account is up 60% in just under 2 years with greater returns forthcoming. BTC IRA is such a massive tool for retirement!!

Complex Login Issues Today, I loaded the Bitcoin IRA app onto my cell phone. No matter how often I attempted to log onto the site, I was refused entrance. Out of frustration, I phoned Bitcoin IRA in search of assistance. I was fortunate enough to have my call answered by Leslie Means. Leslie is ,both, a pleasant and patient customer service representative . I explained my situation and ,together, we worked to unravel the login mystery. To make a long story short, after an exhaustive amount of time and effort, we found that the problem had arisen when I first opened my account. I had initiated my online account with my PRIMARY email address when at the time, I was unable to SEND any correspondence by using that email address. Thus, in order for me to forward needed documents, it necessitated my creating another email account which would afford me the ability to send needed documents to finalize the account setup. Hence, by doing so, Bitcoin IRA had much of my paperwork tied to my SECONDARY email address (,the one which enabled my ability to forward necessary documents, ) when, as previously stated, I had setup my online access by using my "restrictive" PRIMARY email address. Therefore, my initial email issues had generated confusion on Bitcoin IRA's side.....MY FAULT, not their's ! It took Leslie and myself a fair amount to unravel the issues which had created this dilemma. However, Leslie never indicated any level of impatience and continually projected pleasantness throughout our conversation. She consistently displayed professional competency and a sincere desire to assist in resolving the issues.

Bitcoin IRA Phone Support Helped Me Out! I needed to transfer cash from a personal IRA to my Bitcoin IRA. I had trouble setting up the transfer and Leslie Means came up with a workaround for my issue. Leslie was so nice, very accommodating and professional and we had it done very quickly. Transferring money in order to make investments needs to be done quickly and efficiently and Leslie Means at Bitcoin IRA was on the ball and got it done. I really appreciate the quick service!