Sebonic has the most unknowledgeable Sebonic has the most unknowledgeable, asinine, robotic underwriters, I have ever dealt with. After THREE arduous weeks of paperwork, uploading new documents nearly every day, And having to INCREASE my home insurance coverage with a check up front, to please them! At the last minute, a week before closing, they denied my refinance. Bait and Switch? They offered, at the last minute, to 'restructure' my loan. Right. No. Could I just say, the woman I had to deal with, must have a life questioning moment, any time she has to check the "I am not a Robot" box.

Shawn Croats was extremely helpful with… Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us around. If Mr. Croats didn’t know something he was honest and would find the answer. We appreciate all he has done and the fact he isn’t trying to pressure people nor is he giving us inaccurate information. We would recommend Mr.Croats specifically to work with when choosing your company but that your whole company did their best to handle our refinance efficiently, accurately and in a timely manner.

Fantastic rates, hassle-free paperwork and a timely closing. Communication was better than expected. Overall I'm very pleased. My rate was a half point lower than local brokers and the fees were a lot lower, too. My originator, Kent, was really terrific and looked out for me during the whole process. Closing was slightly delayed by a late appraisal, but the lender extended their rate lock for free. Communication slowed down a bit during the middle of the process, but I never felt abandoned. I would recommend in a heartbeat.

A+ Great Experience!!!!!! After reading several reviews I was a little nervous about using Sebonic to refi our home. The reviews are either great or terrible. Our experience with Sebonic was great. Not only did we receive a good rate but It only took 3 weeks to refi our home. Michael Fienberg did a great job of keeping the process moving forward and was really quick to respond to my questions. A+

Easy process The process with Sebonic was pretty easy and painless. The staff assigned to the loan application were very responsive and answered questions and addressed a couple of what seemed to be software glitches. The rate and terms were very competitive.