Charlene Coppedge
GBShawn Croats was extremely helpful with… Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us around. If Mr. Croats didn’t know something he was honest and would find the answer. We appreciate all he has done and the fact he isn’t trying to pressure people nor is he giving us inaccurate information. We would recommend Mr.Croats specifically to work with when choosing your company but that your whole company did their best to handle our refinance efficiently, accurately and in a timely manner.
Brock Anderson
GBVery professional and helpful Arlene was fantastic! - the whole process was easy and communication was great . . perhaps the entire key was at the outset when there was just a single email sent regarding my inquiry - rather than zillions of them or being bombarded with constant texts offering their services. First class operation all the way.
David Shiver
GBEasy process The process with Sebonic was pretty easy and painless. The staff assigned to the loan application were very responsive and answered questions and addressed a couple of what seemed to be software glitches. The rate and terms were very competitive.
Bgeorge
GBQuick, easy, responsive, great customer service Very pleased customer! I refinanced and worked with Shawn Croat. He not only gave me a great deal, but was very responsive to my calls, texts, and emails. Loan closed in 21 days and disbursed 4 days later (which is only possible if you are quick to submit all documentations they request for at the beginning and during the process). Everything was done online. Notary comes to your house for closing. Really seamless experience. Too good. Highly recommend Shawn Croats.
Frank in Arizona
GBA+ Great Experience!!!!!! After reading several reviews I was a little nervous about using Sebonic to refi our home. The reviews are either great or terrible. Our experience with Sebonic was great. Not only did we receive a good rate but It only took 3 weeks to refi our home. Michael Fienberg did a great job of keeping the process moving forward and was really quick to respond to my questions. A+