PETLIBRO

1135 Walsh Ave, 95050, Santa Clara, United States
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2.85
Based on 20 Reviews

5

30.00%

4

5.00%

3

25.00%

2

0.00%

1

40.00%
About PETLIBRO

PETLIBRO was founded in 2019 in C.A., USA. We believe that when pets & people are together, the world becomes a better place & getting to know your pets better will allow you to build a stronger bond with them. With focus on detail and passion for all things pet-related, we make it easy for pet owners to bring joy and comfort into their lives and the lives of their furry friends. Since established, with our affection for pets and obsession with detail, we have designed products and shipped them to homes around the world.

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Teresa Wilson-Gunn
GB

The Capsule Water Fountain is the best! I'm very happy with the design of the petlibro capsule water fountain. It's far better than the other fountains I've purchased before. The water is entirely enclosed and doesn't spill when full. Being able to use the spout or not is a nice touch as well. It's well built and easy to clean. Such a great product for a reasonable price.

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Schade
DE

Did not receive anything after one… Did not receive anything after one month and are fighting to get my money back. Cannot recommend this company

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Catowners
AT

Such a scam Such a scam. The tracking number stated delivered, but I did not receive everything. I have ordered 4 items of water fountain, water fountain filters, automatic feeder, and automatic feeder drying bag. I only received 1 tracking number, and I only received the water fountain filters. I paid for over €200 worth of items, but only received the cheapest things. I tried to contact their CS, only available via email which is bad to solve this kind of issue. However, even after contacted, I usually only get 1 reply and there is no follow up at all nor solution. I should've trusted the bad ratings here, now I pay the price :(

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Min2004
GB

I just love this product I just love this product. It’s solid, well-made and arrived quickly (3 business days). It was relatively straight-forward to set up, and the app is pretty intuitive. Having gps and Wi-Fi catfaps, this completes my cat tech collection! In a multi cat household things get crazy at feeding time. This is one bit of those meals now managed, and it’s easy to adjust how much they’re getting on the fly - whether you’re there or away. Fantastic product. I got the camera model (two of them), which I kind of feel is needed to check whether the amounts being delivered are right. And of course it’s fun to see snapshots of your pets snacking. :)

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Diana S.
GB

Overall great fountain, but a couple design tweaks would make it perfect! Overall, we are very happy with this water fountain and I would have given it 5 stars except for two design issues. The first is the lack of ease in opening it up. Once the lid is pressed into place creating the proper suction for the pump, it's difficult to get a good grip to open it. I've tried not pushing the top down too much but then the flow seems a bit low. Mainly we use a butter knife to pry it up. So if some type of handle could be included in the design, that would be very helpful. The second request would be to have a glass see-through window in order to see exactly how much water is left in the reservoir. I've had a couple close calls with water getting almost below the pump. If those changes were made, this would be an ideal cat fountain as far as we're concerned!

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