PETLIBRO

1135 Walsh Ave, 95050, Santa Clara, United States
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2.85
Based on 20 Reviews

5

30.00%

4

5.00%

3

25.00%

2

0.00%

1

40.00%
About PETLIBRO

PETLIBRO was founded in 2019 in C.A., USA. We believe that when pets & people are together, the world becomes a better place & getting to know your pets better will allow you to build a stronger bond with them. With focus on detail and passion for all things pet-related, we make it easy for pet owners to bring joy and comfort into their lives and the lives of their furry friends. Since established, with our affection for pets and obsession with detail, we have designed products and shipped them to homes around the world.

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Catowners
AT

Such a scam Such a scam. The tracking number stated delivered, but I did not receive everything. I have ordered 4 items of water fountain, water fountain filters, automatic feeder, and automatic feeder drying bag. I only received 1 tracking number, and I only received the water fountain filters. I paid for over €200 worth of items, but only received the cheapest things. I tried to contact their CS, only available via email which is bad to solve this kind of issue. However, even after contacted, I usually only get 1 reply and there is no follow up at all nor solution. I should've trusted the bad ratings here, now I pay the price :(

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Ronnie
GB

Love this idea and well made toy Love this idea and well made toy! I've had this for a few weeks but just recently unpacked it. My 6 yr old cat hasn't spent much time with it yet but is intrigued with this speedy little mouse. Reminds me of my robotic vacuum: areas need to be blocked off to allow the mouse to roam freely without too many obstacles which it handles well enough until it goes under my TV console where there are cords. I just need to resolve those tricky spots. Great toy.

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C
GB

Their products are easily broken and unrepairable. Their products are easily broken and unrepairable. I bought a water fountain and automatic feeder last year. The fountain only worked for half year and dead. And the feeder changes the setting time itself so I have to change the time every couple days. The recorder has noise too. And the food doesn’t come out the same quantity. I really love their appearance design but they are absolutely not worthy.

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Ching Chen Chu
GB

My Petlibro Granary feeder with camera… My Petlibro Granary feeder with camera stopped worked after a few times of using it. It wouldn't connect to WiFi. I contacted Petlibro via their website but no reply. What is the point of saying you'll get back in one working day when there's no reply?

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Cassandra Steele
GB

Good babbling bad mold My cat prefers the babbling over the stream. But the filter was only good for 10 days when pink mold and junk appeared and my cat started looking for water elsewhere.

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