Such a shame. I do not recommend I wanted to return one of the item and they didn’t answering properly to can process the return. I had 30 days being able to return. Such a shame customer service . I would never buy anything from them. I do not recommend, if you are not happy with the items, you are not able to return because they don’t answer!

I just love this product I just love this product. It’s solid, well-made and arrived quickly (3 business days). It was relatively straight-forward to set up, and the app is pretty intuitive. Having gps and Wi-Fi catfaps, this completes my cat tech collection! In a multi cat household things get crazy at feeding time. This is one bit of those meals now managed, and it’s easy to adjust how much they’re getting on the fly - whether you’re there or away. Fantastic product. I got the camera model (two of them), which I kind of feel is needed to check whether the amounts being delivered are right. And of course it’s fun to see snapshots of your pets snacking. :)

The feeder works great The feeder works great, I feel comfortable enough to leave my fur babies alone for a while without worrying they going to go hungry, if something happens and I'm late coming home. Just ordered the water fountain, soon they won't run out of water till I get home.

I returned this I returned this. It was not very heavy at all; in fact, much too lightweight. But the thing that made me decide to return this item was that in the care and instructions, it said that a filter and something else needed to be changed every two weeks. Nothing extra came with it so I’m assuming you would have to find that online and then buy them as well.

PLAF005 Automatic Cat Feeder Poor Quality Purchased PLAF005 from Amazon, worked perfectly for 14 months in one position, then went into continuous alarm with error code E-00. Support went though a number of things including me to source another power supply, no difference. Support offer to replace inside the 12 months but after the year the most you will get is a 20% refund for a completely non working product. Upon investigation, poor quality electronics as resistor had come away from control board, expensive item for one years use.