Competitive fixed interest rates and no fees Initially chosen as they offered mortgages for shared ownership properties. Good customer service etc and competitive low fixed interest rate with no fees for my first mortgage. Have recently used them again to borrow more to buy outright (due to council sell off to clear some of the national debt). Again, fixed interest rates were comparable with other leading well known/accredited British banks such as NatWest and therefore chose to continue to use them, as it was alot simpler to add on top of what I've already borrowed (minimal documents as British national citizen and quick decision tree call to confirm with approval certificate) rather than start afresh with some other company. I manage my mortgage online and have also found the telephone customer service good. The recent merger with Virgin money, one of the small number of home grown, respected, hard working, British billionaire business tycoons is also encouraging. I like my well earned British money to pay back into national British companies. Ultimately, I recommend using Nationwide for mortgages.

We worked with Robert and the service… We worked with Robert and the service and communication was stellar!! highly recommend.

Nationwide’s site was easy to use and… Nationwide’s site was easy to use and they helped me find some good lenders.

Great experience Working with Nationwide was a wonderful experience, I worked with Ronald Green and he was patient, kind and stuck with my throughout the whole process.

They don't make 'em like Ron Greene anymore! Ron Greene called me one day about two months ago. He said he thought we could make this mortgage work. For some reason, I did not hang up on this man. I am so thankful that I did not. Ron walked me through every document request, every new form, every new twist on getting to closing. I am not an easy man to work with. I raised my voice on the phone more than once but Ron hung in and calmly explained every number, every concern, every potential difficulty. And we made it. Ron Greene is a damn good man, who knows how to do his job and make it possible for all parties to come together at the end and all necessary papers are now signed. The refi is funded and a new phase of my life, my family's life begins. Ron Greene and I promise to share a beer someday in the city. They don't make 'em like Ron anymore. Five stars. John Hertzler