Thank you Beth! Beth at Nationwide has been an absolute STAR. We had some previous issues with the payment for a surveyor going through and Beth was so attentive and even got our mortgage application accepted WITHIN A WEEK!! We have recently been struggling with a slow solicitor and Beth has helped us to chase things up and has been replying to me outside of working hours. Give this woman a raise!!

We worked with Robert and the service… We worked with Robert and the service and communication was stellar!! highly recommend.

Great experience Working with Nationwide was a wonderful experience, I worked with Ronald Green and he was patient, kind and stuck with my throughout the whole process.

Very poor experience - 9 weeks and still no outcome Very poor experience . It’s been 9 ( nine) weeks and we still haven’t got an outcome . It started with redundant and repetitive questions from the underwriters that needed 5 working days to each time to review the answer . It continued with an inexperienced surveyor that asked for structural engineer report that I had to pay . Only trivial cracks .( for comparison another lender that I got the mortgage from did a desktop valuation ). The report took 10 days to be reviewed . When we thought everything is ready they asked for proof of visa that we had sent 9 weeks before . We decided to go to another lender and got the mortgage offer within 2 weeks . Very disappointed with Nationwide - inefficient and time consuming communication systems and procedures . Avoid .

Genuinely impressive Genuinely impressive. Really helpful and friendly staff, quick service, good communications. Really happy to be a customer.