Nice people. Lousy Service. Still waiting. I am not one to disparage a company, especially during the holiday season. I can only imagine how busy it is and how every customer thinks they are the only customer. With that in mind, I feel bound to share my experience at Mypetprints.com. I ordered a custom item on December 7th. They say it takes 3 weeks. I took a chance that I would receive by Christmas. No luck. OK, so given what I said earlier, I'm trying to give them a break. It's now December 29th, and still nothing. The communication was very nice - they seem like they value their customers. But they need to fix the shipping and tracking issue or they will continue to see disappointed customers. Again, I acknowledge this is not Amazon and I was not expecting it to be delivered the next day. So, if you have time and are not expecting your order as a gift, then I think you will be fine.

Fraudulently claim they issued a refund This company is fraudulently claiming that they issued a refund. I paid $40 for guaranteed Christmas delivery but my item was not shipped in time. MyPetPrints claims they sent me a refund of shipping charges but I have not received any such refund and they are unable to provide proof of the transaction.

Ordered beginning of November Ordered beginning of November; it is now December 27th, and my product is in Indianapolis (I live in maine). Their website advertised Christmas shipping and they refuse to give me any sort of refund. I’m happy I had so many other presents for him, but considering this was of his cat that went missing, it could’ve easily been a main present. Don’t order from here, and if you do, give yourself at least 2 months.

Terrible Service, Great Concept Great concept, but terrible customer service. I created a phone case for my wife with a picture of our adopted lab and the words “Resting Bark Face” above it. Got the proof and everything looked fine so I ordered it. Fast forward to when I receive it, the letters R and E are cut off due to the camera hole. I reached out to them to see if they could fix it and told me no but here’s a 30% discount for a future purchase. Why would I spend more money on a company that I have zero faith in and doesn’t take care of their customers? I don’t understand why they would want such a bad looking result out in public representing their company either. If you want a poor quality product that they won’t stand behind, feel free to order. I would not recommend any of their products to anyone.

love my new pet decals There was a slight issue with original order but response and solution were quick. Love my decals. Images were spot on including down to the detail of the tongue of my husky which is not formed correctly and is represented in the decal exactly how the picture showed it. Will definitely be ordering more.