Horrible customer service Horrible customer service. Sarah in customer service is rude and condescending and it seems she gets her skills from the owner Ken. 100% dead worms shipped with the smallest ice pack ever created and no insulation. Use Uncle Jim's. Better price, product and service!

Completely satisfied and love this place This is absolutely the best place to shop for exotic animal supplies. Whenever I've had order issues, need something quickly, have to contact the sales department or have a question - I have NEVER BEEN LET DOWN. The company takes care of all the issues, and addresses my questions or concerns QUICKLY. I do not go anywhere else, I buy everything I need from this company! I suggest anyone with exotic animals use this company for supplies, food items, cages, and necessities. You will not be disappointed. I have been purchasing products for over 4 years, so I am very familiar with their products and services.

This product is killing animals. I used the squirrel milk replacer and my animals all died of malnutrition- I later found other rehabbers who had experienced the same thing. This product is killing animals!

We have had our marmosets for 3 years… We have had our marmosets for 3 years and have not found a better company for all our treat and toy needs. We are loyal customers not only because they have great products but ANYTIME we're missing something, we received the wrong item or something arrived damaged they are always quick to respond and take care of the situation. There has even been a few times we've had to call to make sure a treat was safe for our monks and they go the extra mile to get us an answer. There is no better business we could turn to for our little exotic family.

Great Product Fast Shipping I ordered the Treadmill Wheel for my chinchillas and I am extremely satisfied! The product is as advertised and the best part, it is extremely quiet! The company shipped out my product the following day (I ordered late in the evening) and it arrived within a few days. I will definitely be purchasing more items in the future.