Sales tax rate issues Made another purchase from Exotic Nutrition recently. After reviewing the invoice, I reached out to this company concerning the sales tax rate assessed to me. I was overcharged. Don't mind at all paying the correct rate. When I brought this to their attention, they denied any wrong doing, blaming their sales tax software. Exotic asked me to do the work for them! Providing data, ect. In the end Exotic Nutrition did NOTHING to correct or refund an obvious sales tax rate error. Was not much money, but it had much to say concerning honest business ethics. Yes I was burned and it could have been taken care of.

WASTE OF MONEY Received 10 lbs of dried black soldier flies for my chickens and bag is half dust. We have ordered from this company before and did not have a problem. When I reached out to company they said it might have been rough handling during shipment and offered me a $5 discount on next shipment. Will not be ordering from them again .

Thrilled to find Exotic Nutrition! I am so thrilled to find Exotic Nutrition! Great selection of products, great prices, and fast delivery. We just adopted two rats, and having a go-to place for trusted supplies is a huge load off my mind, couple that with having it delivered to my door and that is a win-win. I am beyond impressed with this company.

Completely satisfied and love this place This is absolutely the best place to shop for exotic animal supplies. Whenever I've had order issues, need something quickly, have to contact the sales department or have a question - I have NEVER BEEN LET DOWN. The company takes care of all the issues, and addresses my questions or concerns QUICKLY. I do not go anywhere else, I buy everything I need from this company! I suggest anyone with exotic animals use this company for supplies, food items, cages, and necessities. You will not be disappointed. I have been purchasing products for over 4 years, so I am very familiar with their products and services.

Used to buy from them in store but switched to online My local pet store carried their items and felt good about buying from a local company, but then I saw the conditions of the animals/bought multiple very sick rats from that store. So I looked for an alternative. I realized Exotic Nutrition brand was also local to me, so I found their website and started buying directly. The pet store I was buying from marked up their products 2-3x the online price! So now I buy directly from exotic, and haven’t been let down. Shipping is fast, they sent it secure, never had a crushed bottled or bag of food. Keep it up!