We have had our marmosets for 3 years… We have had our marmosets for 3 years and have not found a better company for all our treat and toy needs. We are loyal customers not only because they have great products but ANYTIME we're missing something, we received the wrong item or something arrived damaged they are always quick to respond and take care of the situation. There has even been a few times we've had to call to make sure a treat was safe for our monks and they go the extra mile to get us an answer. There is no better business we could turn to for our little exotic family.

I received my order promptly I received my order promptly, the items I ordered are exactly as promised and advertised. Their prices are fair & reasonable. Packaging of the food items are good and packaging of my order was great which is important to me. I haven’t had to contact customer service so I can’t review that but so far I’m very happy and will continue to be a patron.

Sales tax rate issues Made another purchase from Exotic Nutrition recently. After reviewing the invoice, I reached out to this company concerning the sales tax rate assessed to me. I was overcharged. Don't mind at all paying the correct rate. When I brought this to their attention, they denied any wrong doing, blaming their sales tax software. Exotic asked me to do the work for them! Providing data, ect. In the end Exotic Nutrition did NOTHING to correct or refund an obvious sales tax rate error. Was not much money, but it had much to say concerning honest business ethics. Yes I was burned and it could have been taken care of.

WASTE OF MONEY Received 10 lbs of dried black soldier flies for my chickens and bag is half dust. We have ordered from this company before and did not have a problem. When I reached out to company they said it might have been rough handling during shipment and offered me a $5 discount on next shipment. Will not be ordering from them again .

This product is killing animals. I used the squirrel milk replacer and my animals all died of malnutrition- I later found other rehabbers who had experienced the same thing. This product is killing animals!