I received my order promptly I received my order promptly, the items I ordered are exactly as promised and advertised. Their prices are fair & reasonable. Packaging of the food items are good and packaging of my order was great which is important to me. I haven’t had to contact customer service so I can’t review that but so far I’m very happy and will continue to be a patron.

Didn’t receive our order Didn’t receive our order. Reached out to both this company and post office and no one is helpful or will take responsibility for it not making it to the correct address so I’m just out $60 bucks and had to have a rush order sent from another company to get food for our hedgehog quickly as I only planned timing for one shipment. Editing to add: through our neighborhood Facebook page, we found where our order went. Our hedgehog won’t touch this food. Between the product itself and customer service I do not recommend.

I have always loved shopping with… I have always loved shopping with exotic nutrition. Their information section of their website helped me through a lot of my questions with my new sugar gliders. their products and customer service are above par in almost every way! I would encourage anyone to shop with exotic nutrition. Just remember always do your research as to make sure that the product you buy is for the animal that you are supplying for.

We have had our marmosets for 3 years… We have had our marmosets for 3 years and have not found a better company for all our treat and toy needs. We are loyal customers not only because they have great products but ANYTIME we're missing something, we received the wrong item or something arrived damaged they are always quick to respond and take care of the situation. There has even been a few times we've had to call to make sure a treat was safe for our monks and they go the extra mile to get us an answer. There is no better business we could turn to for our little exotic family.

Completely satisfied and love this place This is absolutely the best place to shop for exotic animal supplies. Whenever I've had order issues, need something quickly, have to contact the sales department or have a question - I have NEVER BEEN LET DOWN. The company takes care of all the issues, and addresses my questions or concerns QUICKLY. I do not go anywhere else, I buy everything I need from this company! I suggest anyone with exotic animals use this company for supplies, food items, cages, and necessities. You will not be disappointed. I have been purchasing products for over 4 years, so I am very familiar with their products and services.