POOR CUSTOMER SERVICE!! POOR CUSTOMER SERVICE!!. I receive my dog harness on 8/23/23 which was NOT PERSONALIZED as ordered. On this same day, I emailed their Customer Support Team requesting a FULL REFUND and instructions for RETURNING the dog harness. I DO NOT WANT A REPLACEMENT!! NO RESPONSE. So today, 8/25/23 (2-business days later), I sent a SECOND email AND did an on-line Chat response. NO RESPONSE

Item stated delivered Item stated delivered, never received it I decided not to try to communicate as I tried on multiple occasions via chat, Facebook, Instagram and email with not a single reason checking on status. Still have no product and out 0ver 35.00, I will definitely be spreading this all over social media with the 5000 plus friends and 25000 followers and make sure they do the same. Bad communication and taking money with nothing to show for it.

Comfortable Quality Harness The harness is wonderful and my dog really seems to be comfortable in it. I’m only giving 4 stars however because shipping took almost 2 weeks. I tried to reach out and see what the delay was but never got a response. Regardless I would purchase again and recommend their harnesses.

Great quality and fit A little hiccup in our purchase (missing patches for one harness) but Jessica F. was more then gracious in helping us. Very nice quality on the harnesses! Having a chihuahua/dash mix at 7lbs its very hard to find a harness thats fits our girl well. Definitely would recommend this for little dogs. Thank you so much!

Ordered personalized harness in January Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails go unanswered! What a disappointment