I ordered a small size dog harness and… I ordered a small size dog harness and added the engraving of my dog’s name. Unfortunately the tag upon which the name is stitched upon is greater than the harness resulting on the hard material sticking out and discomforting my dog. A quality focus approach to business would have trimmed the excess material. In will-cost me additional money to get it done myself. A little focus on detail would have earned you top marks.

Great quality and fit A little hiccup in our purchase (missing patches for one harness) but Jessica F. was more then gracious in helping us. Very nice quality on the harnesses! Having a chihuahua/dash mix at 7lbs its very hard to find a harness thats fits our girl well. Definitely would recommend this for little dogs. Thank you so much!

Well made harness but just didn't work Purchased a small (12lb) harness that had capability to add dog's name or text on the sides of the harness. Loved the idea that it was super easy to put on! Did not like the stiffness of the body's fabric (more like a quilted thickness) or the velcro panel name plates that were provided to stick on each side of the harness body. Name plates are way too large for a smaller dog's harness.

POOR CUSTOMER SERVICE!! POOR CUSTOMER SERVICE!!. I receive my dog harness on 8/23/23 which was NOT PERSONALIZED as ordered. On this same day, I emailed their Customer Support Team requesting a FULL REFUND and instructions for RETURNING the dog harness. I DO NOT WANT A REPLACEMENT!! NO RESPONSE. So today, 8/25/23 (2-business days later), I sent a SECOND email AND did an on-line Chat response. NO RESPONSE

I love this company and their products I love this company and their products! My four dogs look so cute in their brightly colored halters proudly displaying their names and our phone number. When I needed help with an additional order, they were incredible! I highly recommend PupsCloset products and their people. My pups and I appreciate being treated so well!