Chris Bennett
GBProduct is great Product is great, dog loves it and seems to have actually slimmed down a little. I had some issues switching my billing payment and some confusion but got it straightened out fairly quickly, or I would give this a 5 star. I would definitely recommend at least a trial of this product. The vet has suggested that our dog might have chicken allergy so we got the beef option… it’s great to have products without hidden chicken!
Janet Johnston
GBPrompt reply Prompt reply, got right to the solution. Nice correspondence, made me feel heard and cared for.
Rox
GBFalse advertising I received a marketing email as an active subscriber to their dog food for 30% off. When I tried to redeem it, the customer service rep said it was for first-time orders only. Makes no sense for me to receive that email given that I'm an active subscriber. I checked the fine print in the email and the website, and nowhere does it mention that existing customers cannot use it. I provided adequate proof and expressed my frustration courteously, and was dismissed saying that they would not honor it but I could refer friends and family to them to get a discount. Why would I do that if my experience has been subpar and this business operates with false advertising?
Linda Morrison
GBPrompt response to my request. -
Monica Pierce
GBCustomer service 💯 -