Claudia Solomon
GBIt is very convenient and my dog loves… It is very convenient and my dog loves it!
LIZ Atwell
GBFeels good knowing that my dogs are getting good nutrition It’s been really good knowing that my dogs are getting good food. One of my dogs absolutely loves it. The other one. can take it or leave it. The only thing that I find is rather irritating is, I have to break up all the pieces to smaller pieces one for my littlest one and for the other one to feel like she’s getting enough food. Maybe it’s a finicky parent I don’t know.
Rox
GBFalse advertising I received a marketing email as an active subscriber to their dog food for 30% off. When I tried to redeem it, the customer service rep said it was for first-time orders only. Makes no sense for me to receive that email given that I'm an active subscriber. I checked the fine print in the email and the website, and nowhere does it mention that existing customers cannot use it. I provided adequate proof and expressed my frustration courteously, and was dismissed saying that they would not honor it but I could refer friends and family to them to get a discount. Why would I do that if my experience has been subpar and this business operates with false advertising?
Chris Bennett
GBProduct is great Product is great, dog loves it and seems to have actually slimmed down a little. I had some issues switching my billing payment and some confusion but got it straightened out fairly quickly, or I would give this a 5 star. I would definitely recommend at least a trial of this product. The vet has suggested that our dog might have chicken allergy so we got the beef option… it’s great to have products without hidden chicken!
Mary ann R
GBTERRIBLE CUSTOMER SERVICE My dog liked the food, but it did not arrive on time, so I had to buy other food (not great for a dog with a sensitive stomach). I emailed the company at the email they provided and RECEIVED NO RESPONSE. The very next shipment was late and, again, I emailed them and for a second time, I RECEIVED NO RESPONSE. I dropped them immediately. AWFUL (NON EXISTENT) CUSTOMER SERVICE. Very disappointing.