Ordered 2 mugs for Christmas. Ordered 2 mugs for Christmas. Arrived promptly and they were excellent quality and the recipients were delighted. The level of personalisation makes them a lovely quirky gift. I would recommend for quality and service.

I received personnalized mug that are… I received personnalized mug that are perfect ! Also the customer service is very available, thank you so much

Mug arrived broken, no answer from email Ordered a personalised mug for my boyfriend for his birthday with our cats. Paid £24 which for a mug is expensive and afterwards found much cheaper on the likes of Etsy. Delivery time wasn’t an issue it’s just when it arrived I could hear it was smashed before even opening it. Once opened I saw the mug shattered as they’d put not bubble wrap or paper in and just chucked it in the cardboard box. Contacted them on email, no reply, used the online complaint box, no reply, contacted them on instagram, replied asked to send a photo of the design on the mug, sent and no reply now after two weeks. My boyfriends birthday has passed now so I just want a refund so I’ve not completely lost £25. Very disappointed and wouldn’t recommend this company

Ordered a mug for Christmas Ordered a mug for Christmas. 2 times the shipping went wrong. But the customer service was amazing! They asked if I wanted a refund or if I wanted it to be shipped again. The second time I suggested shipping through another company since that was where the problem was. Third time's a charm! It got delivered and it's such a cute coffee mug. The quality is good. I can definitely recommend this, as long as they are with a different courier!

Love the mug!!!!! Received my order today and I am in love with the mug!!! Can't wait to give it to my daughter as a Valentine’s gift.